Amir has helped clients in many industries – including manufacturing, distribution, service and not-for-profit – implement and use accounting and business management systems to streamline business processes. His experience includes over 25 years of business management software consulting (over 20 years with Sage MAS 90).

Before starting NextStep, Amir founded and managed all aspects of the technology consulting division of a large local CPA firm. Prior to that, he was a Product Manager for a New England-based software company, where he oversaw the design and development of commercial software. Amir was also an MIS Project Leader at an international manufacturing company, where he developed and supported software, and conducted corporate-wide training.

Amir has a BS degree in Computer Science and Information Systems Management from the University of Maryland. Amir served in the Israeli Air Force and later as an Assistant Military Attaché for Research and Development at the Embassy of Israel, Washington, D.C. He is a Certified Public Accountant, a Certified JobOps consultant, a Sage MAS 90/200 Certified Trainer, and a graduate of Leadership Lancaster.

Nancy provides tremendous administrative efficiency to NextStep. She uses skills developed and sharpened over many years of experience to streamline and support our operations. The speed, reliability and accuracy that typify her work allow our consultants to focus entirely on client service.

In addition to performing all bookkeeping and accounting functions on our internal Sage MAS 200 system, Nancy handles our HR, including payroll and employee benefits, as well as all office and facility management needs. She also manages our support help desk and the renewal process of our clients' software maintenance and support plans.

Nancy also provides marketing support for NextStep and is the focal point for our vendor relationships.

Scott brings to our clients extensive experience in Windows and Citrix environments. He was previously responsible for supporting 110 locations of a large pharmaceutical retail chain, where he received the top customer service award. In another position, he administered over 50 servers running Windows, Citrix and MS SQL Server.

Scott holds numerous technical certifications: Microsoft Certified Systems Engineer (MCSE), a Citrix Certified Administrator (CCA) on many products including XenServer and XenDesktop, a Certified Novell Administrator (CNA); CompTia A+, Network+, Server+, Security+ and IT Project+, as well as a Certified Service Technician for IBM, HP, Canon and Lexmark equipment. He is also HIPAA trained on IT security standards, policies and procedures, and is close to obtaining the Cisco Certified Network Associate (CCNA) credential. Scott holds a BS degree from Juniata College.

Roberta Mayer, CPP
Business Systems Consultant

Roberta adds to our team over 15 years in corporate accounting, in the manufacturing and service industries. She was General Accounting Manager at the Pennsylvania plant of M&M Mars, a global confectionery manufacturer. For the last four years she has served as Payroll Services Supervisor at a large local accounting and business consulting firm, overseeing and providing consulting services on payroll processing, quarterly tax returns, and federal, state and local payroll regulations for 150 clients in various industries. In addition to helping clients with payroll issues, Roberta provides our clients with support and consulting services related to MAS 90's financial, distribution and manufacturing modules.

In addition to being a Certified Payroll Professional (CPP), Roberta holds an Advanced Professional Certificate in Human Resource Management from Penn State University. She has a BS in Accounting from Binghamton University and an MBA in Accounting and Finance from Syracuse University.

Steve Iwanowski, MCSE, MCDBA, CCA
IT Consultant

Steve has extensive experience with hardware and software implementation and support, end-user training, strategic IT planning and project management. He provides our clients with consulting, installation, training, software development and support services. In addition to Microsoft network infrastructure, his expertise includes SQL, PHP, PowerShell, VB, Cisco, SonicWall and Voice over IP (VoIP) systems.

Steve has served as the IT Manager at Sunline Coach Company and as a Software Applications Engineer at Carel USA. He previously supported numerous users, servers and workstations at the PA Department of Environmental Protection.

Steve holds a B.S. degree in Management Information Systems from Elizabethtown College, and is pursuing a Master of Business Intelligence degree from Saint Joseph’s University. He is a Microsoft Certified Systems Engineer (MCSE), a Microsoft Certified Database Administrator (MCDBA), a Microsoft Small Business Specialist, a Citrix Certified Administrator (CCA) on many products including XenServer, and a Sage MAS 90/200 Certified Trainer.

Tod brings tremendous private- and public-sector business experience to the NextStep Team, where he helps clients streamline business processes and align their information system with the business. He came to us from the $30 million for-profit Pennsylvania Correctional Industries (PCI), where he was Assistant Director, responsible for Operations, Finance, Sales and Marketing. PCI is engaged in a wide range of manufacturing and service industries including metal fabrication, wood products, garments, textiles and shoes, printing and signs as well as institutional laundry services.

Tod oversaw PCI's expansion into Commissary Distribution Services, which generates an additional $28 million in sales. He also served as Project Manager for a large-scale (5,000 users) ERP implementation, and completed the project under budget and on time. Tod began his manufacturing career spending six years managing Caribbean Operations for the Striderite Corporation. His expertise exemplifies NextStep's motto: The Fusion of Technology and Business Insight.

Tod holds a Bachelor of Science Degree in Civil Engineering from Clarkson University and a Masters Degree in Business Administration (MBA) from Penn State University, where he graduated with a 4.0 GPA. He is a Sage MAS 90/200 Certified Trainer, a JobOps Certified Consultant and a member of the American Production and Inventory Control Society (APICS).

Kevin oversees and provides many of the technology consulting and support services provided by NextStep to its diverse client base. He previously served as the internal IT Consultant of a 50-person CPA firm, developing, implementing and supporting solutions for the firm's hardware, software and user training needs. He has extensive experience with Windows, Citrix, Unix, numerous applications and local- and wide-area networks.

Earlier in his career, Kevin worked for a transportation software company, where he designed, installed and supported network systems for the firm’s clients nationwide.

Kevin graduated from the Berks Technical Institute with a Cumulative 4.0 GPA in Network Administration. His certifications include Microsoft Certified Professional (MCP), Citrix Certified Administrator (CCA) on many products including XenServer, and Certified ThinPrint Master.

Kim comes to us with over five years of experience in management, marketing, business development, employee training and customer relations.

With her previous employer – Enterprise -- Kim won several accolades for customer service and new business growth. She received a 96% overall approval rating for her team by leading the way in response time, accuracy, and reporting. Most recently, Kim managed a new business unit where she spearheaded process improvement, project management and business development.

In her role as NextStep’s Relations Manager, Kim will help us identify additional client needs and develop new service offerings based on proven technology solutions. She will also champion our continuous improvement effort, focusing on enhancing client communications and streamlining internal processes. Kim holds both a BA and an MBA from Saint Francis University.